Privacy Policy for Starmoon AI

Last Updated: 9/29/24

Welcome to Starmoon AI ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we handle, store, and use the information you provide us when you use our website, https://www.starmoon.app, and our services.

1. Information We Collect

We collect information that you voluntarily provide to us when registering on our site, purchasing our hardware, downloading our software, accessing our github repo, or interacting with our AI characters. This information may include:

  • Personal Information: Your name, email address, shipping address, and payment details for transactions and communications.
  • User Interactions: Data generated from your interactions with our AI characters, such as text inputs, voice recordings, and usage patterns.
  • Open-Source Contributions: If you contribute to our open-source codebase, we may collect your username and any information you include in your contributions.
  • Feedback and Support: Information you provide when seeking support or giving feedback, including contact details and the content of your communications.

2. How We Use Your Information

The information we collect is used in the following ways:

  • To Provide and Improve Our Services: Enhancing the performance of our hardware and software, personalizing user experiences, and improving AI interactions based on usage data.
  • To Process Transactions: Handling payments, orders, deliveries, and related communications.
  • To Communicate with You: Sending updates, security alerts, and administrative messages.
  • To Support Open-Source Collaboration: Managing and showcasing contributions to our open-source projects, including attributing work to contributors.
  • To Ensure Security and Compliance: Monitoring for fraudulent activities, enforcing our terms, and complying with legal obligations.
  • To Analyze and Understand Usage: Gathering insights to improve our platform, develop new features, and make informed decisions.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

4. Sharing Your Personal Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Third-Party Services

We currently do not offer any third party services on our site.

6. Your Consent

By using our site and services, you consent to our privacy policy.

7. Changes to Our Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will post a notification on our website. Your continued use of the site and services following the posting of changes to this policy will be deemed your acceptance of those changes.

8. Contacting Us

If there are any questions regarding this privacy policy, you may contact me using the information below:

Akashdeep Deb, [akash@starmoon.app]
Junru Xiong, [junru@starmoon.app]
Co-founders, Starmoon AI

US
Floor 3,
44 Montgomery St,
San Francisco, CA,
94104,

UK
Floor 4,
City Launch Lab,
124 Goswell Rd.,
Greater, London,
EC1V 0DP